At New In Croatia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal information, as well as your rights in relation to your personal information. By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal information about you when you use our website, submit an inquiry form, or use our relocation services. The personal information we collect may include your name, address, email address, phone number, nationality, passport information, and other information necessary to provide our services.

We also use Google Analytics and Facebook Pixel to collect anonymous information about your browsing behavior, such as the pages you visit and the links you click. This information is used to analyze how you use our site and to show you personalized content on our site and on social media platforms.

2. How We Use Your Information

We use your personal information to provide our relocation services, communicate with you, and improve our services. We may also use your personal information to send you marketing materials and to personalize your experience on our website and on social media platforms.

We may share your personal information with our partners and service providers to facilitate our relocation services. We may also share your personal information with our legal and regulatory advisors, as well as with law enforcement and government authorities as required by law.

3. Use of Google reCAPTCHA v3

We use Google reCAPTCHA v3 to protect our website from spam and abuse.

reCAPTCHA works by collecting hardware and software information, such as device and application data, and sending it to Google for analysis.

The use of reCAPTCHA v3 is subject to Google's Privacy Policy and Terms of Service. By using our website, you consent to the processing of data about you by Google reCAPTCHA for the purpose of protecting our site from spam and abuse.

4. Legal Basis for Processing Your Information

We process your personal information on the basis of your consent, as well as for the legitimate interests of our business, such as improving our services and providing you with personalized content.

5. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We also limit access to your personal information to those employees, partners, and service providers who need it to provide our services.

6. Your Rights

You have the right to access, rectify, and erase your personal information. You also have the right to object to the processing of your personal information, as well as the right to restrict the processing of your personal information. You have the right to data portability, which means that you can request a copy of your personal information in a commonly used format. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

7. Data Retention

We retain your personal information for as long as necessary to provide our relocation services and to comply with our legal and regulatory obligations. We may also retain your personal information for a reasonable period of time for business and statistical purposes.

8. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. We obtain your consent before processing your personal information and provide you with the right to access, rectify, and erase your personal information. We also provide you with the right to object to the processing of your personal information and the right to restrict the processing of your personal information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the processing of your personal information, please contact us at info@newincroatia.com.